OUR GUARANTEE & Protection Policy
 
 

OUR GUARANTEE

Since 1979, we have offered our no nonsense 100% satisfaction guarantee that applies to every consulting session and every product or publication we sell.  
We will never waste your time. We have no "minimum" charges.  For consultation services in our office, you must be happy with the consultation you receive before you pay for it.  You must agree that we have given you more valuable information in the shortest period of time than anyone you have consulted with in the past or you do not pay.
We will never knowingly take on a client whose products or services would create a conflict of interest with any of our other clients. 
You must be happy with every one of our products or publications after you receive them or you may return them within thirty days for a refund.
For inventors, many invention-marketing companies want you to pay up front for their services. We believe this to be inherently wrong. We never charge "up front" for our consultation services. Prototype development services and long term consulting projects may require monthly retainers in advance which will be held in our trust account until the time is actually billed.  
Many fly-by-night invention marketing companies and flaky patent attorneys, "never see an idea they don't like" because they care more about the money than they do the inventor or developer.  We care most about our clients.  We will tell you right up front if we believe that you have a great idea.  We will also tell you right up front if we believe your idea is not worth pursuing and why you should not pursue it. 

WE WANT YOU TO BE SUCCESSFUL!

 

PROTECTION POLICIES


Confidentiality
Over the years, some of the most important and lucrative agreements I have worked out between investors and inventors were comprised of single page documents and a handshake between two sincere parties, each of whom really intended to do what they said they were going to do. Trust. That is what our whole business is about and has been since 1979. You can trust us. Our confidentiality policy is much the same. Straight forward!  
We will never disclose your confidential information, ideas or intellectual properties unless you ask us to.  Without your permission we will never give out any of your confidential information to anyone without a court order.
We will never practice your invention or compete with you.

 
Protection
If you have a great idea, you will want to protect it.  If the idea is viable, then you will build a business and again you will want to protect it.
 
We are not attorneys, however, we always recommend the use of a reputable and competent patent attorney if your product has potential.  We have recommended Tom Lampe for many years and we believe he has always been honest, competent and fair.  That's a rare combination.  Here is how to reach him:
 
Tom Lampe
Phone: 925-288-9720
Fax: 925-288-9731
 
If your product is viable and you decide to build a business around it, you will also want the services of business attorneys whom you can trust to set up your sole proprietorship, LLC, or corporation.  You will need them to review documents, contracts etc and to help you collect bad debt.  Once again, honesty, competency and fairness do not always go together.  Here are two we recommend:
 
David Becker
Phone: 530-295-6400
Fax: 530-295-6408
Email: Beckerrunkledcb@aol.com
Mark Serlin
Phone: 916-446-0790
Fax: 916-446-0791
Email: mserlin@globelaw.com

 
Our Web Privacy Policy
Once again, very simple.
 
Riordanco.com and The James F. Riordan Company, Inc, do not sell, rent or lease our customer lists to third parties.  We will never sell your name or information to anyone for any reason.
 
Riordanco.com and the James F. Riordan Company, Inc.  strictly protects the security of any personal information you choose to provide.  We do not collect or store any personal information which you do not ask us to retain.  We do not retain any credit card information once a sale is completed.
 
Riordanco.com does not collect any Children's information
All of the content and material on Riordanco.com is acceptable for visitation and viewing by children of all ages.  We have worked with many children who's parents wish to see them pursue their ideas.  We always act in a manner that is inspirational to children so that we may encourage them to pursue their concepts.  We will never post or endorse any materials that are not suitable for children and we never collect any information about them on-line.
 
Pay Pal
Visitors who use Pay Pal to purchase publications and products from us on line, please know that Pay Pal may use cookies to remember your product or publication choices while making a purchase as part of their shopping cart program.  Pay Pal is owned by Ebay and is a reputable and trusted on line credit card service.
 
Terms of Use
 
In return for permission to view and use this site, Riordanco.com, you agree to the following terms, conditions and restrictions. 
 
This site, Riordanco.com, is owned and operated by The James F. Riordan Company, Inc. and contains material which is protected by international copyright and trademark laws.  You may not modify, copy, reproduce, republish, upload, broadcast, rewrite, post, transmit, or distribute in any way any material or photographs from this site including code and software without specific written permission from The James F. Riordan Company, Inc.
The James F. Riordan Company, Inc. has provided links and pointers on our site to other Internet sites displayed by other parties.  The James F. Riordan Company, Inc. does not operate or control in any way, any information, products or services on third-party sites.  The materials in this site and the third-party sites for which we have provided links are provided "as is" and without warranties of any kind either express or implied.  To the fullest extent permissible pursuant to applicable law, The James F. Riordan Company, Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.  While we do our very best to assure that this site and the materials contained on the site are virus free, The James F. Riordan Company, Inc. does not warrant that the functions contained in the materials will be uninterrupted or error-free or that this site, including the server that makes it available, are free of viruses.
The James F. Riordan Company, Inc. does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.
Under no circumstances, including, but not limited to, negligence, shall the James F. Riordan Company, Inc. be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, Riordanco.com's or The James F. Riordan Company, Inc.'s materials.  The James F. Riordan Company, Inc. is not liable for any defamatory, offensive or illegal conduct of any user.
This agreement is effective until terminated by The James F. Riordan Company, Inc., at any time without notice.
This agreement shall be governed by and construed in accordance with the laws of the State of California.  If any provision of this agreement shall be found unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any of the remaining provisions.